I emailed trustedcoin. Their answer was this :

'In my services logs I see that there are two different accounts associated with your email address.  Is the account you are attempting to recover the one with a current balance of XXXXX BTC ?'

I answered yes, and he emailed me back this:

''Since XXXXX is the email address you provided when you originally signed up it's possible for me to provide you a new authenticator QR which should allow you access to the wallet you specified:''

scanned that XR code, and was good to go

I'm glad I didn't listen to you. I emailed their support, and they provided me with a new 2FA QR code. Minutes later, I was able to get my coins off. If you don't know about a certain issue, then just don't say anything.

Hello,

I am logged into my Electrum desktop wallet, but I have lost access to both my seed and 2FA. Is there anything I can do ( private keys,...?) to retrieve this wallet/ find a way to transfer my btc off of this wallet?

Thanks,
Complexion