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Last Friday morning I changed BTC by ETH through CHANGELLY.
They received my BTC but I still did not receive the ETH. We are talking about 72 hours.
No response from them so far. Is this a normal situation?
I checked one thousand times and all the addresses are correct.
They are still processing my payment: "Message: Sending to your account".
I believe this is unbearable. What is your opinion?
I will update my experience.
any update did you get your ethers?They received my BTC but I still did not receive the ETH. We are talking about 72 hours.
No response from them so far. Is this a normal situation?
I checked one thousand times and all the addresses are correct.
They are still processing my payment: "Message: Sending to your account".
I believe this is unbearable. What is your opinion?
I will update my experience.
Same is what happened to me in the past week, I wanted to change eth to nlg(gulden). I sent changelly the eth to their address and on etherscan it shows that the transaction went through yet they didn't recieve the payment, I had to keep the window open for about 2 days and they still didn't recieve the payment. I emailed the support centre and still haven't got any response. the price of nlg has gone up and so has ether's price and I'm worried.
