Hello EXMO team,

Today I have more than a month waiting for the verification. I see on blog's and chat's they are people receiving the verification done before the 2 weeks. What's happening with my user?

Can please check my user for get the verification done, please?

Ticket 380408.

Thanks.

Dear Sirs of EXMO,

I contact us because I have waiting a month for solve my ISSUE with the WITHDRAWALS from my EXMO Account. (Tickets 310158, 333286, 310637).

One of this tickets marked solved when isn't done.

I wrote to everybody and I wrote to de ADMIN Ivan Petuhovsky. Anyone can't say me nothing? Is too difficult? Not only me, for all the customers we must receive a good answer of this horrible service.

What is happening with EXMO? Anyone can't BLOCK the money of other people like that.

No more late this next Friday, I want a resolution.

Any good news?

How is our opinion about EXMO?

At my case, I can't Withdraw. How is going now? You finally received that?

At this time I don't have news.

What happened:
I opened yesterday EXMO account, and I deposited 500€ from ADV Cash. I didn't like it the System and the Fees and when I try to Withdraw back to ADV Cash, I complete all the form and authorize via e-mail, I see the Withdraw refunded. I try again with Perfect Money (Thinking was not working ADV Cash) and the same.

Tonight my aunt had a heart attack and she was living in Arkansas (USA), me i'm from Spain. Tomorrow Night Friday 12 and Saturday 13 will be the funeral. I only have this money for travel at this time and I can't dispose it for take the flight tickets. I'm very disappointed how EXMO can take the liberty of block the money of the people by they own.

I talked today via Chat with Support, this is my second time, after waited maybe 3h more less I finally get anyone for help me. This is the conversation:



I can only see here any support can't do nothing. Only take note and the admin authorize. What kind of service is that? EXMO need effectivity, and be resolutive FAST. No have everyday more than +100 people on Queue for talk with Support for problems. This is a bad signal.

After that I can see I can't go to say good bye to my Aunt this week.

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=409494

Reference Link:
https://exmo.com/en

Amount Scammed:
$571,22

Payment Method:
ADV Cash

Proof of Payment:


I need help please, thanks.