Hi peeps,

I recently sent ETH to my OKex account and it did not arrive (2days waiting), i did some research online and saw many posts about the same problem, angry people saying they got scamed etc...

The chat system on there website is not working so i sent them an Email and got reply within 24h  :

support@okex.com
07:20 (4 hours ago)

to me
Dear user；
 

 You can check it again. We have solve it.

If you have any other questions, please contact us.

Belle   | Customer Service Representative

support@okex.com
| +852 5808 5768
OKCoin

So people next time you got a problem first get in touch with them because most of the times everything gets fixed.

I believe it is more a glitch as i remember seeing this address on the screen, i remembered the 3 first and 2 last digits, also i am using a MAC so usually no much problems with this kind of malware as 99% of malware of this kind in on windows. I filled in a ticket on there website so w8ting now for there feedback.

Also having another deposit problem with OKex but there the the address seems to correspond.. i guess OKex has some problems to

Hi Peeps,

I'm new here so first of all i would like to say Hi to everyone

I actually have a little problem and i hope you guys can help me or guide me to a solution.

Yesterday i did some transfers from my Bitstamp account to my HitBTC account so i went to my hitbtc account page and copied my ETH address, i pasted it in bitstamp got a confirmation mail accepted and done, this is the TXid https://etherscan.io/tx/0xf350b452d75099c5d791a8b11a2df9244dfd70c34363496f90125f4f6786d416, after 30min i saw that the TxReceipt said "Success" so i assumed that my 1.03 ETH arrived on my HitBTC address but NOTHING, so i did a refresh and still nothing, i checked my ETH deposit address again and realised it was not the same anymore .. in first it seems like i had 0x5af929f48537d667d95a8bc8c110430cb0b594fb and after 30min and refresh i now have 0xfb068043db28c7ff3692ee661a67d16baae005d2 as ETH deposit address... So i decided to check all my public addresses on my HitBTC account to make sure i accidentally did not copied another address, but nothing.

I have no idea where this address came from, i also checked my browsing historic and nothing.

I found this on the web https://medium.com/bitclave/how-we-sent-eth-to-the-wrong-address-and-successfully-recovered-them-2fc18e09d8f6 not sure if this can help to recover ?

Thanks for helping