I'm not even getting prompt responses from support anymore. They must have had to layoff all their employees lol.

Unfortunately for me they roped me into their scheme and have a few thousand of mine tied up! Grrr

I got 99 problems and Mt.Gox is all 99....


   Sooo.... I forgot my mtgox password and just decided to create a new account to withdraw a couple btc to. Now that they showed in my new mtgox wallet I was trying to withdraw to yet another wallet to do some investing in LTC. However they want some documents.... this is pathetic for such a measly btc withdraw to another wallet, if it was a bank account I would understand but this isn't even being withdrawn to a bank.. Anyways I started the verification process where they ask name and residence however upon pressing next where it should prompt me to upload documents it just says "Error: Undefined"

   So now they basically have $2000 that is supposedly mine but yet I cannot withdraw/spend or move the funds anyway whatsoever. Even a couple months ago when they were not able to process bank withdraws how can they get away with offering a service but not fulfilling the deal?

If anyone can provide some insight on the matter that would be great, i'm getting super frustrated and will never send a .0000000001 btc thru mtgox ever again.