Hi Kent,

I need your help. I didn't get a reply to my e-mail till now, which is why I thought I'd ask for help here. I purchased 4000 BBcoins yesterday for a bonus of 800 coins. I purchased it with 0.034 BTC. However, today I got back an e-mail saying the purchase was unsuccessful.

I have already provided the transaction reference id and the transaction is confirmed.
Transaction id: 75bf00f9100b0aaea32ac6ef946d816b4840c06ae2ebbdbbb1e04af2104e0e71

Can anyone from your team please help me get my tokens or at least issue me a refund if that's not possible.



Update: I have received an e-mail confirming my purchase and my Order status now shows as Complete.