Yobit ,never processed my transaction, and is saying they won't until we upgrade the wallet.

2017-12-09 06:28:41 matveevka
Deposit/Withdrawal coin will be available after you upgrade the source code of the wallet. Unfortunately the developers are in no hurry to send you updates
- therefore, in order to avoid the loss of users, the network is not available.
If you have updated the source code of the coin, send us (https://yobit.net/en/maintenance_request/ Free)and we will promptly correct the problem on the coin.
Thank you for contacted the support.
Say thanks
0.00100000
BTC
2017-12-09 01:11:53 hptitan214
currency_id: 557 (XNG), txid: a3cc7f5893115474aed2db065ccf09f080da839a8c875f854443e7e858b0005a
Hi Support,

May I get some help.
My deposit of XNG has gone missing. It was sent to my wallet and I did a character to character comparison.

Status: 32 confirmations, broadcast through 3 nodes
Date: 12/9/2017 00:49
To: EVp8dQv7hcscjf2zyhd6zznHgMMtbqymCL
Debit: -694.00 XNG
Transaction fee: -0.00009 XNG
Net amount: -694.00009 XNG
Transaction ID: a3cc7f5893115474aed2db065ccf09f080da839a8c875f854443e7e858b0005a

Please let me know.
Thank you.