Hi,

10 Days ago I deposited money from a joint bank account (me and my wife) to my bitstamp account in my name. They requested a bank statement with both our names on it. I sent this 9 days ago.
I have not received my funds nor a reply since then.

TICKET #351350

Ideas on how I could speed up the progress?

Thank you ever so much in advance!

Hi,

I came across a forum post where you wrote that you could help solve long support times @ bitstamp.


Ticket nr: 351350

I sent money from a joint bank account (me and my wife) 12 days ago. I did not know this could be an issue. They requested a bank statement which I sent 10 days ago. I have not heard from them since.

Thank you ever so much in advance !!

Thierry