Wir haben per Sofort Überweisung bezahlt, aber leider wurde es blockiert.
Mein Mann hat Vollmacht über mein Konto, aber anscheinend zaehlt das nicht.
Anstatt man die Zahlung blockiert wird das Geld abgezogen.
Und man bekommt überhaupt keine Antwort ausserhalb der Tickets.

Leider ist der Customer Service sehr unzureichend und langwierig. Bei grosseren Geldmengen hat man kein gutes Gefühl dabei.
Wir haben schon das Foto unserer Bankkarten geschickt.

HEY MANN, ES İST NİCHT WENİG GELD WAS BLOCKİERT WİRD! BİTTET MELDET EUCH!
FÜR EUCH NİCHT, WEİL İHR MİT VİEL GELD ARBEİTET, ABER FÜR PRİVATLEUTE İST ES EİN SCHRECK .
 

BEDANKEN UNS JETZT SCHON, WENN WİR WAHRGENOMMEN WERDEN SOLLTEN!!!


''Your order has to be manually verified by us first.
Our security department will check your EUR wallet transaction first manually and will give it free if applicable. We ask you for patience until the proof is done.

in order 782372477646866995 you used a bank account, that our system unfortunately can't assign to you. Orders for third parties or with bank accounts that aren't yours are forbidden. When you placed your order you agreed to: "I confirm, that the used bank account is running under my own name. Orders for third parties or with bank accounts that aren't yours are not allowed.". Why did you use this bank account? In case it is a bank account you are allowed to use privately please send us a photo of the bank card showing your name on it. Your ID also needs to be visible on the photo. Best regards, Team BITPANDA''


''Your ticket (133278) has been submitted and will be reviewed by our support team shortly.

Ihre Anfrage (133278) ist eingegangen und wird von unserem Supportteam überprüft.''


''Hello Victor,

due to high traffic on Bitpanda we are currently experiencing a large amount of support requests.
Unfortunately this can lead to longer waiting times.
We apologise for the inconvenience this may cause.

Best regards,
Team Bitpanda''