Hello,

Same situation here. I transferred some ZCash to my Cryponator wallet on the 2nd of january :

https://explorer.zcha.in/accounts/t1LvjfWtposPSyQQrfGXpZuGhbdimrjGhCW

As the amount didn't show up in my Cryptonator wallet, I submitted a help request on the 4th of January.

To date, the amount has not been credited on my Cryptonator account, and I had no reaction whatsoever from the help desk.

I am thus looking for alternative, more reliable wallets.

G.