Everything is solved now i think, i have my money back. hope bter.com next time update before this things happend.

Hello,

I have e-mailed and called HashFast.com about my order that i have paid with bitcoins.
Still call them and emailed them. But they dont react or confirm my order.

The only thing i know is the bitcoin adress that support@hashfast.com had send to me,
They ask me to send me the transaction id and amount of btc that i had send to them so they can track the id.

The only thing what i want is that they confirm my invoice.

Call them many times, but there is only a receptionist that only can foward the information that i said to them.

But they dont have any access to orders, or anything. so the thing is why do they set a phone number on their website, for what?? They dont have any acces to anything. so orders, and all the other things you need to know, they cant answer nothing.

I know hashfast is a proffesional company, but its stranged why they still havent response anything jet, do somebody know hashfast or know if someone from the staff of hashfast is active here arround bitcoin talk?

Please let me know if you have the same problem or you can help me with this.
Cost me too much time to call them and e-mailed them, they garanteed no answer. Only if you want to pay something they react.
For the rest they ignore everything.

The only thing that i want to know is only confirm my invoice and order, nothing more and nothing less. I dont know what is difficult about this. but they let me stuck on this and have no clue what to do..

i got very frustrated by this.

I cant see my transaction id anymore, there comes a popup with btc withdraw disable,

Redicilous. Still have problems. And im now already stuck almost 4 days now

my delay is already takes 3 day now. damn, if they had release my money now, i already have tripple that money up.

What a waste to set your money on bter.com, they dont realize how urgent this is.

The same problem here, i just withdraw my money, and its still processing, there is someone here on [Suspicious link removed].

He should know more, but since, there is a lot of people have the same problem.

Just had e-mailed them and still no answer or response, they must know that every transaction withdraw is urgent for every customer, nobody wants to wait , instead that we already trade now.

They must understand , every minute, hour , day delay is too much.

Hope they can fix this issue fast.