Hi,

I´ve got a similar problem with Freewallet, they just say you should wait more and more weeks

It´s not your fault to trust in them, they say:

"Please note that we’re still working on the feature that will allow participating in new ICOs. If you’ve participated in an ICO, and your token is an ERC20 one, please contact us once it’s present on exchanges: we will add it as well."

As I can understand that once the token is added to the app, I can see my balance, but this is a lie...

I hope you hope and they come back you your tokens soon