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Dear CryptoKami!
I recently registered and took part in your project.
But I can't login into my dashboard!
I tried different browsers, but every time I click on the log in button nothing happens!!!
I would appreciate some help!
Your sincerely
Zaxos
Same here... |
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UPDATE: We have looked further into your account and did not see before that you made both of your payments after the ICO has already ended. Unfortunately BAR was sold out when the ICO ended on the 18th and late payments cannot be accepted for BAR. You will be able to receive a full refund after valid payouts are complete. Please send an email to ric****** r@tbis.io with the subject REFUND AFTER ICO and explain the details of your payments for full refunds. Thank you for your interest and look for BAR on exchanges PREVIOUS MESSAGE: Yours came in as an underpayment but your account and payment have been confirmed. Please do not send another payment and your BAR will be distributed over the next 24-36 hours. Thanks for your patience and support Well, I explained in the previous messages what happened to me, so I just want to forget FOREVER this unprofessional bullshit. Now I asked how many days they need to send me back the money. They checked and rechecked already the transaction so they just need to compile the form and send the money back. Well, I’ve got no answer, just ‘ we will do as soon as we are able’ I’m afraid they have stolen my money Well, it is kind of stupid to transfer funds when you can see the hardcap has been reached.. Of course it will take a little time for them to sort it out. I’m not on my pc following this ico 24/7, I planned to invest 5k but I realized that the ico was ended. But I was already registered and I noticed I have 2 pending transactions on my dashboard, with the amount of LTC and the address where to send the money. I considered these tokens as ‘reserved’. So I sent the money. Could be very easy to change these pending payments in ‘expired’ status once the ico ended but they didn’t, they leaved all the info where to send money. So I sent. Then they ensured I will receive the tokens, then that I must ask the refund. I’m just an investor. They stopped me from their telegram because I was asking explanations. Are you sure I’ve done some kind of stupid or they should act faster and more professionally? it is always the same, someone is not correctly informed, do something wrong and everyone other is to blame. You should give them some time to check this, you are not the only one who is writing them. There is a lot to do after a successfull ICO. I can understand your displeasure, nobody likes losing money. titanium is a serious and above all professional company, so stay calm and wait. Good luck I'm informed enough. The mistake is from their side, because if customers like me can't purchase anymore, you need to WRITE. This is proper information. And now they own my money without any right. I would use to invest in other ways but now these funds are stuck in their wallet. So i'm losing time and money. A serious customer support take care to refund money as priority... UPDATE Still no money back till now. They didn't found yet the time to fill the form and click the button. They are still keeping my money without any right, telling me that they have many things to do. I believe it, but before to work on their own things, they should fix the problems like that. Also because the problem is caused by them. |
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UPDATE: We have looked further into your account and did not see before that you made both of your payments after the ICO has already ended. Unfortunately BAR was sold out when the ICO ended on the 18th and late payments cannot be accepted for BAR. You will be able to receive a full refund after valid payouts are complete. Please send an email to ric****** r@tbis.io with the subject REFUND AFTER ICO and explain the details of your payments for full refunds. Thank you for your interest and look for BAR on exchanges PREVIOUS MESSAGE: Yours came in as an underpayment but your account and payment have been confirmed. Please do not send another payment and your BAR will be distributed over the next 24-36 hours. Thanks for your patience and support Well, I explained in the previous messages what happened to me, so I just want to forget FOREVER this unprofessional bullshit. Now I asked how many days they need to send me back the money. They checked and rechecked already the transaction so they just need to compile the form and send the money back. Well, I’ve got no answer, just ‘ we will do as soon as we are able’ I’m afraid they have stolen my money Well, it is kind of stupid to transfer funds when you can see the hardcap has been reached.. Of course it will take a little time for them to sort it out. I’m not on my pc following this ico 24/7, I planned to invest 5k but I realized that the ico was ended. But I was already registered and I noticed I have 2 pending transactions on my dashboard, with the amount of LTC and the address where to send the money. I considered these tokens as ‘reserved’. So I sent the money. Could be very easy to change these pending payments in ‘expired’ status once the ico ended but they didn’t, they leaved all the info where to send money. So I sent. Then they ensured I will receive the tokens, then that I must ask the refund. I’m just an investor. They stopped me from their telegram because I was asking explanations. Are you sure I’ve done some kind of stupid or they should act faster and more professionally? it is always the same, someone is not correctly informed, do something wrong and everyone other is to blame. You should give them some time to check this, you are not the only one who is writing them. There is a lot to do after a successfull ICO. I can understand your displeasure, nobody likes losing money. titanium is a serious and above all professional company, so stay calm and wait. Good luck I'm informed enough. The mistake is from their side, because if customers like me can't purchase anymore, you need to WRITE. This is proper information. And now they own my money without any right. I would use to invest in other ways but now these funds are stuck in their wallet. So i'm losing time and money. A serious customer support take care to refund money as priority... |
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UPDATE: We have looked further into your account and did not see before that you made both of your payments after the ICO has already ended. Unfortunately BAR was sold out when the ICO ended on the 18th and late payments cannot be accepted for BAR. You will be able to receive a full refund after valid payouts are complete. Please send an email to ric****** r@tbis.io with the subject REFUND AFTER ICO and explain the details of your payments for full refunds. Thank you for your interest and look for BAR on exchanges PREVIOUS MESSAGE: Yours came in as an underpayment but your account and payment have been confirmed. Please do not send another payment and your BAR will be distributed over the next 24-36 hours. Thanks for your patience and support Well, I explained in the previous messages what happened to me, so I just want to forget FOREVER this unprofessional bullshit. Now I asked how many days they need to send me back the money. They checked and rechecked already the transaction so they just need to compile the form and send the money back. Well, I’ve got no answer, just ‘ we will do as soon as we are able’ I’m afraid they have stolen my money Well, it is kind of stupid to transfer funds when you can see the hardcap has been reached.. Of course it will take a little time for them to sort it out. I’m not on my pc following this ico 24/7, I planned to invest 5k but I realized that the ico was ended. But I was already registered and I noticed I have 2 pending transactions on my dashboard, with the amount of LTC and the address where to send the money. I considered these tokens as ‘reserved’. So I sent the money. Could be very easy to change these pending payments in ‘expired’ status once the ico ended but they didn’t, they leaved all the info where to send money. So I sent. Then they ensured I will receive the tokens, then that I must ask the refund. I’m just an investor. They stopped me from their telegram because I was asking explanations. Are you sure I’ve done some kind of stupid or they should act faster and more professionally? |
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UPDATE: We have looked further into your account and did not see before that you made both of your payments after the ICO has already ended. Unfortunately BAR was sold out when the ICO ended on the 18th and late payments cannot be accepted for BAR. You will be able to receive a full refund after valid payouts are complete. Please send an email to ric****** r@tbis.io with the subject REFUND AFTER ICO and explain the details of your payments for full refunds. Thank you for your interest and look for BAR on exchanges PREVIOUS MESSAGE: Yours came in as an underpayment but your account and payment have been confirmed. Please do not send another payment and your BAR will be distributed over the next 24-36 hours. Thanks for your patience and support Well, I explained in the previous messages what happened to me, so I just want to forget FOREVER this unprofessional bullshit. Now I asked how many days they need to send me back the money. They checked and rechecked already the transaction so they just need to compile the form and send the money back. Well, I’ve got no answer, just ‘ we will do as soon as we are able’ I’m afraid they have stolen my money |
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Not sure why they banned you, but what i can say is if it says pending, then from what ive heard today on their telegram, your gonna be good, and will get your bars in the next few days.  From few hours the status of the pending requests is changed: - what was ‘approved’ on dashboard, disappeared - what was in ‘pending’ , passed to ‘expired’few hours ago My second payment arrived when the ico was closed so they said it will not be accepted... BTW, they received the second payment yesterday, they said that it was everything ok and in process, status was in pending till few hours ago. But then, when I noticed that the status changed, I asked about it and they answered that if I want my money back I must write a claim for refund, because payment arrived too late At this point, I just want to know when the tokens of the accepted payment will arrive and when the refused payment will be refunded. |
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TITANIUM BAD ATTITUDE BE AWARE
hello everybody,
I had 2 pending payments (500 + 1000 tokens).
I sent few days ago the payment by LTC. One payment arrived and was confirmed after 12 hours. The second was always in pending till few minutes ago that I see "expired". Of course arrived at the latest during yesterday.
In the mean time the ICO was finished.
BUT... in the dashboard I can always see the second payment in pending.
I asked explainations during yesterday and they ensured me that they was working on it, that I will receive the tokens.
Till now, the tokens of the confirmed payment still not arrived.
For the second payment, they say I must ask to be refunded.
Was big misunderstanding , even when the ICO was finished, because you can see pending token payments, with the address where to send the money. So I sent. If wasn't allowed, they should write "EXPIRED" as they have done just few minutes ago.
So, asking explaination in polite way - I guess I'm not the only one in this position so can be useful for the community- they BANNED me from their telegram.
I mean, one of their investors ask explainations for their unclear way to manage the payments, unclear dashboard/conditions on their website and delay to send the tokens ...and they BLOCKED me???
is this normal?
Now I want to know when I will get the Token of the confirmed payment and when I will get the refund of the other payment.
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Hello!
I registered my ETH wallet address on titanium dashboard. I paid with LTC and transaction is confirmed. But I don't see yet the tokens on my eth wallet. Any suggestion?
Hello mate, when was this Transaction carried out? Have you tried contacting the dev through telegram? And hope you have the hash ID? If yes, contact them on Telegram with your hash ID. Good luck Hi ! the transaction was in pending till 16/01 and confirmed yesterday night (european time). I have hash ID, I joined their telegram but it seems impossible to write on their channel.... |
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Hello!
I registered my ETH wallet address on titanium dashboard. I paid with LTC and transaction is confirmed. But I don't see yet the tokens on my eth wallet. Any suggestion?
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yes mate don't worry they're working on them right now, i got mine finally Super!  |
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Hello I've sent LTC to purchase BARs but in my dashboard the payment is still in pending. Is it normal?
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Hello I've sent LTC to purchase BARs but in my dashboard the payment is still in pending. Is it normal?
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