actually you can log into your miners web gui and all the info you need will be there

not sure what other data you would need on solo

Hello,

Please join our discord and PM me there.  We will get everything figured out for you. 

All please note for the the fastest support Discord is always the preferred option.

Thanks!

Hello

I have a LTC balance of (0.23469327 LTC) that will not mature or payout. Balance remains unchanged for 10 days and therefore I have stopped mining.

LgHwpn52CHrGyvVAubzniH2cQUqukWh3Du

1. How can we fix this issue?
2. When will the x11 pool stabilize?

Discord themselves - doesn't matter what channel/server you are using, if your IP is blocked, it's Discord who did it.

Get a new IP or a VPN. Best bet, is figure out why you've been banned! Did you do something to get banned (be honest with yourself here)? If you did not, you should look deeper at who is sharing your IP address and doing nefarious things with it.

At the 20h mark on Monday 8/24, the pending LTC value drops from 0.61 to 0.48. The next payout happens around 2.5h mark of the next 24hr cycle, with about 0.60 value. Usually when this happens it is corrected prior to next payout. Please review the my pending chart on Monday 8/24. thank you

hmm, I checked graph and payout history, it looks like correct. Or did I miss something in nutshell?

Absolutely and trust me we try to ensure that which coins we offer have the best outlook going forward. Each day becomes a different story based on not only coin difficulty, but also the profitability of those coins for that moment when it is found. On x11 specifically many coins have decreased in value relative to BTC's growth for the past few days and a couple have increased. The other factor becomes how many miners show up each day as they earn a share of what is found. The only factor that we have control over is what coins are put out there for our users to try and find. Everything else, price, difficulty, luck, etc is all external and we wish prices were where they were at in December, but with this rising difficulty prices haven't grown in parallel. We'll always be on the lookout for ways to improve things, especially what we think is the best fit for our community.

The number .27 you gave is based on how much is confirmed and paid to you in that day from your last matured balance payout. From what I can see, you still have a decent pending balance that is awaiting confirmation and also it seems you turn some machines on and off, so its hard for me to speculate what is going on without knowing your hashrate/machine average beyond the past 24hrs.

Regardless, our goal is to make sure we put good opportunities out there for everyone to find and we'll continue that.

There is nothing wrong that I can see, SaveTheOcean (STO) reports a bit differently where it doesn't immediately notify the wallet page that is has been found like the other cryptos do. It takes roughly 15-25 minutes to mature and report as found. At the moment I'm seeing around 26 blocks (3 of those being STO), so I assume that the last hour had a few more that are in the maturation process. Some hours are slow as we try to find higher difficulty blocks, some hours produce many small ones. It all varies on hashrate and what coins the pool is trying to find based on the profitability of that moment.

Thank you for the detail

I am concerned that both my total and pending balance have not moved for about 6 hours. Is their an issue related to balance update?

Also what should my expectation be for daily LTC payment running 10 D3 & 1 L3+. Using your site for 48 hours and return about .51 LTC total, at the last site I was earning .45 LTC per day.

I took a look at the address you linked previously, and in the backend it appears that for the past few hours the mature balance is growing while your pending total is being converted into the confirmed balance ready for payout. The movement/confirmations you see now is all related to what happened exactly 24 hrs ago and what you found while active during that time period. The graph should be much more clear tomorrow once the MONK issue is no longer visible (the y-axis should adjust scaling and show your pending/balance movements more clearly). Everything is working as intended since we fixed the MONK issue several hours ago and should continue to. Regardless, we will continue monitoring to ensure everything is correct.