Stay away from cex, their cryptos are expensive and they won't allow people to cash out. It seems that they get cryptos from other exchanges and sell at high price. Their business model likes earning arbitrage so you will never can cash out whatever your verified level is. Your cash out will affect their revenue. Thus I highly suspect that those who leave messages for successful cash out are their scammers actors and actresses!

Its totally a scam... I withdraw 7000 and after several day withdraw 6000. 7000 was in progress and 6000 was rejected because they don't want to be accused to suspend others money for blablabla... Then after 15 banking days I suddenly received an email funded my account with the first 7000 confirmed withdrawal. I will never use it again. You can only buy from them with credit card at high price but can never withdrawal your money. What a Great Britain company LOL. I at last need to use the returned balance to buy ETH and transfter to other exchange to withdraw money at high fluctuation risk of the ETH price of that day. Verified account. Tons of emails sent and tons of automatic reply scam emails received. How could such a well decorated website to scam for just 13000 bucks? Shame on cex.io...