Thanx vlom!
I've downloaded the latest version and solve this problem, but find some strange things

Here's the story. First of all I had ignis but can not withdraw them so I've changed it to ardr by sending some amount to address specified on help page. Some 10 ignis to get 2.5 ardr for fee. But not 10, all my ignis turn into ardr. Ok, let's withdraw ardr

but after that i saw messages about block errors and leave it for a week. Today after login I saw no ARDR on account but all my Ignis were back )) Then with your help and reinstalling Ardor application withdrawal was successful
Thank you again!