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Hi all,

I have problem with litebit.eu.

They sent my money to a bank account which is not mine.
I asked them why another account appears on my setting I do not have any answer. I received stupid answer the money was sent to this bank account xxxx xxxx xxxx xxxx... which not mine.
I asked help to the support it seems they do understand anything, they sent me stupid generic answer. But do not solve my issues.

My bank account was verified and I was able to send and buy crypto currency with my bank account without any problem.
They received the money without any problem.

I did not receive any email confirmation from them saying money was sent to my account which was verified. I asked yhem the proof the money was sent to my account I do not receive anything.

I contacted my bank they still do not receive anything.
In litebit side they do not to admit they send the money to a wrong account and do not went to sent me my money back 672 euros

Should i complain the police? Should I contact the Dutch regulator ?

Could you please assist?

Thanks and Best Regards.