Dear team Utrust,
finally a couple of days ago I got my valid passport and I have started again the KYC process but now when I fullfill my personal information I get an internal server error that tells me to reload the url. I tried again several times during last days but the message is always the same.
I wrote email to the support team
ico_support@utrust.com but I do not receive any response.
this is the error that I get:
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fimgur.com%2Fa%2FSkDZS&t=665&c=4tV8P9jAxT9Hrw)
Please can you help me? I remember that the verification by KYC process will finish on 5th February and now I have all documents.
thank you in advance.
Best Regards,
Andrea