I'm dealing with the same issue with Coinbase and their support is horrible. The minute I get my access back, I am moving all my coins off Coinbase. 3 months of emails and calls to their support department and NOTHING has been done!

I agree with most of the answers, but I'd like to add that in addition to an MVP, a good ICO should have an MVE - Minimal Viable Ecosystem - an existing network of users who utilize or plan to utilize the crypto-token in question.