hello guys
i transferred 946$(USD) towards hashflare for purchasing for 4.3TH/s on January 4th, 2018
But I couldn’t get any TH/s to my account
That payment had terminated due to unsuccessful verification after completion of payment
I didn’t get any verification code which should be followed by transaction number to either mobile message or account statement  
after that i contacted the HashFlare support team, then they replied me like this

Your purchase ID: 6910397 has not been verified. Any unverified or incomplete orders are canceled automatically within the payment system by UniversePay. Any funds taken or reserved are usually restored to the payment method's account within a 7-day time frame.

For most banks, the verification code can typically be found within the payment description on your online bank statement. Please review the following guide in our FAQ for successful card payment verification on future https://hashflare.zendesk.com/hc/en-us/articles/205068751.

Regards,
Matt
HashFlare.io Support Team

but even till today I wasn’t credited any money back to my account

Where has my 946$ gone??
there is no details are available for universepay

guys Please let me know what is happening here??

same thing happened to me, it's been about a month from the purchase, i didn't get any money back from universepay to my account till now,
did u receive ur money back?
let me know whether am i going get money back or not?