hi,
exactly the same problem. In Juli 2017 they promised that they will recover EOS and till now they did nothing. Sometimes they answer if we ask on the progress, sometimes not. Yes, one day we will recover but you have to wait. Yes it was our mistake to send EOS to Etherwallet but it was 3 in the morning and humans make mistakes. If they have said, its your problem and forget it, ok, but they said they will recover it. We are waiting since Juli 2017 and that is not nice.
It is for me a 2 min task to send this EOS to an other ERC20 Wallet. And we are not the only one who are waiting long time for recover. After this happend they added a button which said that they will not recover anything if you make mistakes. I understand this absolutly but if the promise something, they have to do it.
B.R.