Dear Customers!
Please don't worry if we haven't answered your questions immediately.
We are here mostly during workdays now. When sales start we'll try to answer your questions even in the early morning or late evening.
Besides sometimes your questions need some time for an answer.
Thank you for understanding!
I understand it perfectly because I once used to work in support team
We are all people. We need to sleep, eat etc.
And sometimes questions are very specific and they must be directed to a corresponding dept. It always takes some time to get an answer from it and to direct answer to a client.
You forgot to say about UTC. I know that the project originated in Europe. So if I post a question on our midday I don't expect it to be answered at once because it's midnight in Europe.
I see no problem here and I can wait some time.
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