So far I have been waiting for 24 days to hear a response from coinexchange.io ,  I made a withdrawal of Pure tokens to my wallet, and it says complete, with a TXID of 1  and that's it.  I see some others here have been helped in a week or so, but this is getting ridiculous,  it's going on a month, and haven't heard anything.  Has anybody here seen the TXID of 1?  What does that mean?  I've seen another post of a Txid of 2.  As of right now I can't do anything, my coins are in limbo and appear stolen and they are not responding.  At least they can do is cancel the send and just put the coins back in my account.  What the hell is going on?  Coinexchange.io fix this now!!!