I created support ticket to get my account verified with btc-e to release moneyr hold and attached scan of id and proof of address. After some time their bot replied to me that I should attach ID and proof of address ... I was silly enough to wait as I thought that I already did it and someone takes care but they don't.
After some days I attached the same ID scan and proof of address again to the same ticket and then most likely another bot has noticed. I got message that the financial people are checking my document and should wait for 5 days.
Here I am after another 7 days and nothing from btc-e. I'm starting to get worried about my deposit.
How long did it take to others to get the money hold released on btc-e?