Try this, delete the "set x" options, these are not required to mine but can help improve performance so just dump them for testing and try it without them (note; sometimes I found "set" worked without the "x", but don't bet on it).
"-xwal" and "-xpsw" are not the commands for v9.7 the commands for v9.7 are "-u" and "-p".

From your screenshots it looks like you may be getting the comands mixed up a bit with the different version of Claymore, the wallet format is different between version;
e.g. (note: on other pools USER.WORKER would be ADDRESS)

For Version 9.7:    NsGpuCNMiner -o ssl://europe.cryptonight-hub.miningpoolhub.com:20596 -u USER.WORKER -p x
For Version 11.2:  NsGpuCNMiner -xpool ssl://europe.cryptonight-hub.miningpoolhub.com:20596 -xwal USER.WORKER -xpsw x

Read the "Readme!!!.txt" file that comes with the miner it will show you what the current commands are.

setx GPU_FORCE_64BIT_PTR 1
setx GPU_MAX_HEAP_SIZE 100
setx GPU_USE_SYNC_OBJECTS 1
setx GPU_SINGLE_ALLOC_PERCENT 100
setx GPU_MAX_ALLOC_PERCENT 100

NsGpuCNMiner

-xpool stratum+tcp://nl.etnpool.net:3333
-xwal address
-xpsw x
-allpools 1

Can you post the configuration you use, exactly as it is in your *.bat file, this might help us figure out what's going wrong.
Couple of things to try.

(1) Change the "-xpool" to "-o".
(2) Try another pool as test just to see what happens.

Here is the configuration I use to mine Electroneum with Claymore 9.7 and it work OK.

-xpool stratum+tcp://nl.etnpool.net:3333
-xwal ADDRESS
-xpsw x

-allpools 1
-tt 75