Hi, on March 23, 2021 I transferred 19ETH from my Pillar wallet to my Bittrex Ethereum account and after 12 day it still shows zero balance in Bittrex even though etherscan clearly shows that the transaction did happened ok the same day

ETH account from Bittrex:
0x7090d1391e4eabd5dcd9329705b16267b67cd5e5

transaction hash:
0x44ced654ca9b17565d3a247358155b30b472b31e417f8bf71c8dd0845b014275

https://etherscan.io/address/0x7090d1391e4eabd5dcd9329705b16267b67cd5e5#internaltx

I opened a case 5 days after giving a chance for then to process the transaction but I haven't received any support reply even though I keep writing to them



This is the first time something like this happened to me, I used to trust a lot in the exchanges, specially Bittrex, what happened here?

Thanks for any advice

Ralphmaster