I bought 52170.99966963 Linda coins on C-CEX and after requested withdraw to Cryptopia.
Address: LKE8rvrGhKVPPfcSB79B2Z2FdTr1AWsyUA
TXID: 0e4df6d1bdc16fcf2bf3fcfad62ae291f603210d9f46d3776e0289bda14654a9
A few hours later I saw the correct balance on block explorer (
https://prohashing.com/explorer/Lindacoin) but after it just vanished. Now my Linda balance is zero and no info on withdrawal.
How is it possible? What is going on?
I think it is Ccex as they are using an old wallet...; I made a support ticket and they said it went through.
Did you send a support ticket?
There is a problem with them as I have done 3 withdraws from them 2 to my wallet and one to cryptopia and noe go through.
Support answered me: "TX resubmitted". But nothing changed.
Is this withdrawal lost?
Any news, I also sent from Ccex to Cryptopia 51211.89726317 LINDA and I did not get it, I have sent support ticket two times and the answer from support is the same:
[Trader] Support:
Hello!
Before we look deeper into this issue, please, make sure you don't have unconfirmed withdrawals. If you did not receive your withdrawal - please, read the following:
For each withdrawal we send e-mail with confirmation link. If you did not confirm it by now - please, do that and your withdrawal will be processed.
Important! In order to confirm and initiate your withdrawal you need to be logged-in in a window where you opening this link. Otherwise it will not work. If link is not working for you - please, login first - then paste confirmation link exactly to address box of the browser window where you already logged in.
In case you do not have unconfirmed withdrawals - check your "Histroy" page:
https://c-cex.com/?id=h and choose "Withdrawals" in "Show" menu. There has to be a record with transaction ID of your withdrawal. In case there is a record - withdrawal went fine. In case there is no record - please, write us back and we will do our best to fix this issue.
Have a good day! Let us know if there is anything else we can help you with. Thanks!
2018-04-20 09:10:06