Hi guys,

Just for information the deposit is now showing on the exchange. So, I would consider the matter closed with bad taste in mouth.

I would agree with you guys 60 days is alot and its an issue if you are an active trader. My confidence has definetly been shaken.

As for CEX.IO, I would say please automate ur bank transfer services or improve the process with banks.

I seriously never wanted to come and write under this section here but then it seemed a neccessity.

First of all thanks for reply.

60 days is not far so I will wait.

Also the support could have told me 60 days rather they choose to stay silent on the matter for 2 weeks without any response.

Hi,

As many people have already complained against CEX.IO. I am here to add another one.

I have deposited 5000 usd on 11th February and it never showed up on the exchange however their processing time is 14 days. I have tried my best to contact support and they asked me to give them time and to provide transfer details that were given in full. Now they have stopped replying to the ticket and even tried to close the ticket without a reply (Request #681848).

Be careful people this place is not trustworthy. Let your friends know the exchange can be extremely unhelpful and will cheat you of your money.

Also file complaints to the authorities so that they can be investigated.

Posting links for complaints:

FBI : https://www.ic3.gov/complaint/default.aspx

UK Police : http://www.actionfraud.police.uk/report-a-fraud-including-online-crime-questions

P.S. also let you know that that this is not my first deposit here and I started trading here after small transfers and withdrawal even when I saw so many complaints against them here. My first experience here was fine but after this episode I truly believe I have been cheated of my money.

Please complain them to authorities as much as possible. Also leave comments here if you have also been cheated. So more people can read and stay away from them.

I am also upset on them (CEX.IO). My deposit of $5000 is not showing up (since 11th Feb 2018) and now they have stopped replying on the ticket. My bank confirmed that payment has been excepted at CEX.IO bank account.

What's the use of trading here when payments are not processed on time.

I think I will also take your advice by taking legal counsel and file complaints to authorities.