Thanks forthe quick support,

yes, there was a problem of syncronization and guided by the Ledger Live support I've already done al the steps (cleared the cash, unistalled and reinstalled the Ledger Live sw) but no results...

The Kraken support confirmed to me that the transaction is completed and the address is the correct one my Nano S gave me.


...

Hello,
I've recently withdrawn some 0.000xxx bitcoin from my Kraken exchange account into my Ledger Nano S wallet following exactly the procedures (I've also doule checked twice the address the wallet gave me where to send the btc)
but I am missing that amount from my wallet balance and I have no idea how to manage this issue and where to recover my bitcoin from.
Plugging in the address into an explorer I can see the transaction but I don't know how to read it.
Is there any tutorial I can find?
Is there any way to check my real balance on the blockchain?
What did I do wrong?
Are my btc lost???

It is the third time I've done a withdraw transaction into my Ledger Nano S wallet and everything went fine with the first two times.

Please help

Thanks in advance for your support