Dear Admin,

Let me answer you... first memoleonq It's not another account of me, it's my brother's account and he has several and they are easy to identify because they all relate...if to prove it I must make a video and upload it to youtube (the only way a test validates according to you) I gladly do it. if I have other accounts r2d2 and warmachine... my brother no longer uses his accounts (i use it), moreover, he stopped playing at LG because he saw that Luckygames was not honest and several times he communicated it to you, but he never had the hard evidence to prove it ... different from me, remember the first messages I sent you, that I told you that something if wrong, the stats did not match with the WC of the game and you always answered telling me it's bad luck, I knew it was not bad luck, that there was something more and from that moment I began to investigate, to see what happened and in effect, the system changed the seeds and altered the game and showed it in a video.

for my last report you wrote me that it was because the focus of the page had been lost, which was because the tab was not active and another series of things that in the last video that I showed, nothing happened of what you told me. it indicated and followed the same error, it is more, while we spoke the error happened again and I said it to you...

I have always admitted the rewards that you have given me, and I apologize if I make drama by claiming something that I have lost in your page, due to the alteration of the game, would you be kind enough to explain how my computer modifies the seed from one tab to another , because I still can not understand that part, what does cause me curiosity is what you told me that the seeds are stored in the cache, maybe there is a seed preload? if so, that modifies the outcome of the game because the system could choose which seed to use according to their interests...

Excuse the drama, to point out flaws in LG, as far as I read, it takes 500 days online, if until now I realized that failure, means that for 500 days, was cheating the players, modifying the seed and altering their games.

And yes, the main reason of my reports is to recover my losses, obviously I want to recover what dishonestly LG took me ... but I know that my claim will not have any effect, in the past it has been shown that you have manipulated the game to prevent a player from winning, who knows how many more similar cases there may be, but nobody notifies them...

sarcasm?!?... and you're supposed to be from the LG support team

First, if you do not know what I'm talking about, do not say anything.

Second stop making stupid comments like I'm looking to manipulate the site, or I open two tabs to see if the numbers match, or things like I did not succeed and that's why I I'm complaining.

Third, if you saw the videos and I know you had seen them before, you would have understood what I am talking about and that one tab affects the others and changes the seed... and if you did not understand the videos well, this has text boxes that describe well the problem... https://www.youtube.com/watch?v=Z0Ptm_hcW5I

I will tell you about my last experience, I was playing with doges over 90 with a WC of 9% ... after 123 reds in row, I got the message that the server seed was update, that means that the seed changed ... after 123 reds, the probability that another red comes out is 0.000916%, but if the seed changes that probability changes to 91% ... at that point of the game I had already bet approximately 25k doges ... when changing the seed I should face a decision or I continue the game with a high probability of losing or I retire and I give for lost my doges... Now the point is that it is not the same to bet 1000 doges after 123 attempts, that to bet 1000 doges after 0 attempts ... it is supposed that the seed should not change in the middle of a game, but change ... and it is not something that happened only in that game, I upload a video of 3 times the same situation, that is to say it is something recurrent...
I made the report of the problem to admin and he accepted the problem and said he was going to review and correct it, and he gave me a reward for having reported the bug, however what he gave me did not cover my losses ... to the point that I go is, if it is lost because of the player, it is valid not to make a claim, but if it is lost because of the system, which alters the game the claim is valid and should be reimbursed, total or partial what was lost, out of the reward for have reported the bug...
Hours after I went back to play and the same thing happened again, the seed changed, that is, the problem was not corrected ... where I want to go, the errors that are reported must be corrected, so that the game is safe, if it is not correct in time, the players are notified of the failure so that they do not risk losing their money and that whoever lost their money and notified and showed that there was an error, they will be reimbursed for their loss

i dont understand what are you talking about... i dont understand why you said im trying to manipulate the site... if you dont know about what bugs im talking about.... go to my youtube channel and see the videos.... https://www.youtube.com/channel/UCt3Nh22LWQIWy1SOrCPaLwA
and for your knowledge in all cases the admin accepted that there were failures...

the point of my original comment is that it is useless to report a bug, because another one appears on the page and another one is always going to have problems and thus it is difficult to win ... I know I can lose, but if you have analyzed very well how it works the game, the risk is minimal .... or do you think that I discovered the bugs, by chance?!? .... was studying how the game works ... that's why I found a bug practically every week

I think that before continuing to increase the number of coins and think about having more players, they should first correct all the errors, to give greater security and confidence in luckygame ... however in my experience, you can not wait for all errors to be corrected. also in the term of services, paragraph 2.2 says: "Regardless not our efforts, we make no guarantee or warrant that the service will be uninterrupted, timely or errorfree, or that defects will be corrected." In spite of my reports to the admin of the errors, in spite of the correction of them, they still continue and I have lost too much because of them and yet, having reported these failures and showing my losses, the only thing I get is a small amount of BTC as a reward for having reported all the bugs, but it is not enough to compensate for the losses...

It is complicated win in a casino where some games have errors and alter the result, reducing the guarantee of really winning

great players of LUCKYGAMES, the administrator sees my videos and solved the errors ... it is known that a casino is honest and responsible, when it attends the requests and reports of the players and takes actions ...
I must make it clear that my report was never intended to harm LUCKYGAMES, I just wanted the site to be safer for all players

thanks admin for all

I'm not manipulating nothing, i blur the url because its to protect my user id... but thanks for that advice... i reduce to blur only the part of my id... the first video admin see clear, and he accept there was bug and fix it

I have tried to communicate with the admin to report some bugs, I have asked the mods to help me contact him and it has not been possible, I have requested support to help me communicate with him and neither ... that's why I publish this report... because in the last week the admin have time to add new coins, and thats great, but for me as a player i prefer he check and fix the problems in the site to develop a safe enviroment for play

Some days ago i contact the admin to report to bug, a bug that change the seed if you playing in multi tab in dice game... and he fixed and as the page indicates i receive a reward (but not cover my losses)
if you want see the bug check this video
https://youtu.be/hSY9_oY8U-g


8 days ago i contact again the admin to report a new bug, similar to the other one but this is in balls game, if you what see the problem this is the video
https://www.youtube.com/watch?v=aoI0c2-MlZs&t
today i dont have answer from the admin

but there is more... find another bug in balls game, and again report to the admin and no answer... check the video
https://www.youtube.com/watch?v=F6DA3QXZZvQ

Be careful when playing, check the info that appears in the fair tab, but do not trust to check if the number that came out is correct or not, because it will be correct, the problem is that while you are playing the seed changes without prior notice

to this day I have lost about 0.3 btc, a part possibly due to bad luck and another for the failures of the page, I know that I will not recover my losses and I know that the reward will not cover them and possibly making this public complaint may cancel me My account, but it does not matter I will open a new one and I will keep on playing and see if there are more problems and I will continue reporting ... because Luckygames is an excellent page, and has a good admin ... but you should be more aware of the reports that you make about bugs, so that the site is safe for players