i have tried walletrecoveryservices and he couldn't solve it, so i guess i have nothing to loose.

Unfortunately no, and at this point I'm willing to give out my seed to anyone if they promise to send half back if they can recover the coins. I feel it's better than letting the coins sit there.

Hi, you still have this problem?

this derivation path suggested here?
https://bitcointalk.org/index.php?topic=2736539.new#new

Ok thats good, It rules out the possibility of sending to the wrong address. did you try the other suggestions, using both the new seed and old seed on iancoleman, with a different derivation path.

Were you able to get the coins back?

Sorry HCP, i just read it now, i didn't use a passphrase, i'm sure of it, i would remember.

Xynerise, that is exactly what happened to me EXACTLY!!!! what can be the problem and how can i use the extended public key to find the address, the extended public key is YPUB NOT XPUB and i haven't found any program that supports segwit extended public key, please i am not good with python or scripting so no suggestion regarding writing a script for me. I can give the pub to anyone who can help me check for it.

You guys still don't get it, irregardless of the trezor i should be able to restore my seed in another wallet but it still doesn't work, honestly i don't care if the trezor messed up the update i just want my funds back, maybe i am using a wrong derivation path. Someone give me something i can do other than contact trezor support page, i have the right seed and that should count for something, i have only used the device twice and its just a month old.

Thanks HCP, for the reply, it can't be in a change address, because my understanding is you have to spend from the address then the rest goes to a change address. I am very sure it is the right seed, i did the initial trezor test and rested and got the same first address. I also thought of the possibility of another coin path and i tried litecoin because i have heard some trezors giving litecoin segwit addresses before, but it still didn't work.

Yes its a segwit address 3HZgtFDmfwohrz2cRfzSECxeszpEzJqiYY. i will try the btcrecover but i am 100% sure the seed words are correct.

wiped it like 4 times and it still the same thing.

trezor already compares the first 4 letters are correct, then it's correct.  i never used a passphrase.

I have done that, i still can't find the address.

Yes it was segwit and i used the right path, tried different paths actually
m/49'/0'/0' from1-10

Its a segwit address and i have used it only twice, once for test and then to send the bulk fund, so i don't have much of a history.

Hi, i'm having bit of problem here. so last month, i transferred some bitcoins from my binance account to my trezor. The money showed up all good and i closed the trezor app. Didn't check it for week and the next time i plugged in my trezor, it asked for an update, i updated and after the update i was prompted to enter my seed, did everything well, but my balance was 0. I was surprised, i went back to binance to look for the address i sent the coins to and the coins are still there, no movement and i later sent some test amounts to the address. I have been trying to figure this thing out for about 3weeks now and no luck, so i figured i should ask for help. I have tried everything i could think of: using the seed on electrum, connecting the trezor to electrum, used jaxx, exodus, everything possible but i just can't seem to find the address. I used the online tool iancoleman to generate up to a thousand addresses but no luck, i am 101% sure the seed is correct, very sure i sent it to the right address because the coins showed up in trezor before the update. i am willing to offer up to a thousand bucks for who ever helps me figure this out, thanks in advance.

Hi, i'm having bit of problem here. so last month, i transferred some bitcoins from my binance account to my trezor. The money showed up all good and i closed the trezor app. Didn't check it for week and the next time i plugged in my trezor, it asked for an update, i updated and after the update i was prompted to enter my seed, did everything well, but my balance was 0. I was surprised, i went back to binance to look for the address i sent the coins to and the coins are still there, no movement and i later sent some test amounts to the address. I have been trying to figure this thing out for about 3weeks now and no luck, so i figured i should ask for help. I have tried everything i could think of: using the seed on electrum, connecting the trezor to electrum, used jaxx, exodus, everything possible but i just can't seem to find the address. I used the online tool iancoleman to generate up to a thousand addresses but no luck, i am 101% sure the seed is correct, very sure i sent it to the right address because the coins showed up in trezor before the update. i am willing to offer up to a thousand bucks for who ever helps me figure this out, thanks in advance.