Wow, spam, really?? You had the time to respond to a guy who asked you 5 minutes ago but I asked you 12 hours ago. Your logic is bullshit. It's all about responding and at least acknowledging someone's post. Go to another service? Like your support is any better....lol. It's not like you are the only trading platform and I was trying to give your site a chance. BTW, Great representation of your site.
The fact that some people get an instant response does not mean that we are ignoring the others.
Blockchain.info shows 2 deposits to that address and they both have a credited flag in our system.
If there really is a problem with your account, it will take time to audit. Hours, maybe days. Our hands are FULL of work at all times.
We rather have this thread and be transparent & sometimes even rude to some people than have no thread at all.
Or do you want us to switch to ticket-based email support right now? You dont see this with other exchanges because they have no support thread like this.
Ok, I can respect that. That's all I needed to hear bud. I just asking to respond to me. Thanks again and looking forward to getting it all fixed.