I strongly believe in Ucash and its team. If you see the videos on youtube and read its back story not just a coin that popped up, its had years of work behind the scenes gone into it and solves real world problems.
In terms of withdrawals, once members have a suitable verification level the withdrawals are processed, due to the unexpected initial demand, there was a backlog and delay, but this was to ensure things were done right, stop scammers and comply with kyc and am regs l in which financial crypto is entrenched in.
If you have a problem with a withdrawal click on the three dots and speak to a customer service representitive and they can help