I'm sorry to have to say it, but this site lacks professionalism in its entirety. I've been a pretty faithful player to this site (to the extent that I've lost over 60-70k on it) and intended to continue playing there. Though today when inquiring in the general chat specifically about why users are having deposit issues, I was randomly muted. I wanted to know what work needed to be done when:

1. a user observes some sort of delay
2. the user reports that delay to the appropriate staff members and
3. that delay is looked at by "developers" before they credit the deposit

I wanted to know what about that process requires several hours or days to complete. It is beyond unprofessional to mute a player asking those kinds of questions and makes your site look even worse than it already does. More so, I'm a player that waited 8 days just recently for a withdrawal from your platform.

I'll be taking my business elsewhere, if all anyone reading this wants to post in response is a referral link alongside a legitimate recommendation, I'd be happy to look into it.


-Dr. Joe
(HexosePhosphate)

Hi, BitcoinTalk community. I understand that I have no option but to wait. However now that this issue seems to be affecting at least four other users, I thought I'd post this to make you aware of the ongoing deposit/withdrawal issues at Stake. In summary, I withdrew bitcoin on May the 11th and have yet to receive my withdrawal or credit for it. The link is the extent of my conversing with support about the problem.

https://imgur.com/a/d33CycE

At this point, I'll admit I'm somewhat concerned as some other users have been instructed that they needed to "wait for an admin to log on" only to find themselves in the position of being told the same thing later on. While my and one other user's issues are related to bitcoin (the other user is having a deposit delay problem), most of the others are associated with ETH.