But I spoke with the support team and they were very helpful, we finally found the source of the problem.
Until they update the site, I would advise you to only deposit from a personal wallet and not from an exchange as it might cause problems.
I played a bit on the site and up until now, it is the best bitcoin casino I have seen!
They also said that they may put a warning beside the deposit address advising players not to deposit directly from an exchange until they update the site.
So it's all resolved now thanks to their support team.
