I got scammed from buff88.com.

I started to play buff88.com few weeks ago, and I played live casino. I was just normal player who played with small amount of bitcoin.
One day, my account couldn't access the live casino. (I was able to login, but unable to open live casino) So, I asked admin from Telegram Group Chat about that and buff88.com customer support sent me an email as following:





As you can see on the Email, I was suddenly blocked from accessing live casino, without any full explanation. They just mentioned the reason was business decision. What the hell is business decision?
(Fact No.1)Because I have won some winning from the casino, blocked me from accessing live casino. As you can see from here, if you win from this website, they will just block you.

At this time I didn't know making new account is violating terms and conditions. Seriously!!! Who reads full terms and conditions when signing up an account?
If multiple account registration is violating the terms and conditions, they should have put notification message when signing up new account or shouldn't accept new account if registered.
Since I wasn't fully aware of making new account is violating terms and conditions, I created new account and played live casino again. And this time, I didn't win that much, I mostly lost money to casino. So, there was no issue came up from buff88.com. (Fact No.2) No issue comes up if you lose money from the buff88.com!

One day, I played live casino just like usually I played, and I made withdrawal request, and it took longer than before, so I asked Admin from Telegram Chat and they wrote me an email as following:





At this time, withdrawal amount was small, so I think they have approved my request. And they have mentioned about I have account "B" and "C", and they have suspended "B" account.
Well, I have created new account (Account "C"), but "B" Account they have suspended was account of my colleague's from my company. I told my colleague about buff88.com (I thought this site was great and told him to check it out). Since our company have 1 main IP address for outbound, Buff88.com thought these were all my accounts.
As you can see in above email, they just have suspended "B" account and let "C" account to be accessible. So, I kept playing casino.

By the way, my original account was "A" and I have played with same IP address, but in this email they have not mentioned anything about it.

While I was playing live casino, I lost some money. Actually I kept lost. I was depositing about 100 Euro worth of bitcoin for multiple times and lost all. I thought the reason I lost was because my seed money was too little to play black jack. So, I deposited about 500 Euro worth of bitcoin to play blackjack, and this time I was lucky to win about 1400 Euro worth of bitcoin, so I made withdrawal request for 1100 Euro worth of bitcoin and about 30 Euro worth of bitcoin remained in account. After few minutes, my account was suddenly locked. When I tried to login it said my account was locked, so I asked Admin from Telegram group chat about it, and this below email is what I received from the Support team.





When I tried to withdraw money that I won playing casino after making deposit with more money than I used to, they blocked my account and took all the money away.
(Fact No.3) They wait until you deposit more money than used to deposit, or lose more money!!

In this email, they mentioned about Account "B" which they already suspended and Account "A" which is my original account which blocked to access live casino.
As you can see from the email, they said about "Same Casino Betting Patterns". How can this betting pattern consider as fraud?




Is there some sort of betting pattern to deceive money from casino??

In term 9.7 in above email, they have right to withhold or decline any pay-out or winning amount. There is no mention about original deposited money.


While I was in shock, they have sent additional email as following:





They said my previous account exceeds by half the amount of the latest deposit not being lost, so they were saying "no refund of original deposited money about 500 Euro worth of bitcoin"

Now all of you can see from this email, they just stole my money! As I said this website is scam, here is the proof of that!

I replied to this email saying that I lost alot of money before and the winning they took away didn't cover what I lost. And I wanted my money to be withdrawned.

Then I got following reply from them:





They calculated the total amount of withdrawal from existing accounts and only calculated deposited money from the lastest one. They just didn't care about how much money you have spent in this casino, they just care about how much money you have taken from the casino.

So I replied to this email saying that why don't they add all the deposit that I made previously with existing accounts and asked for refund again.

And following email was the final reply I received:





They just ingnored my reply and stole my money. and This is FACT!!

I understand that I have violated terms and condition of this website which I wasn't fully aware of, so I totally agree with taking all the pay-out or winnings from the lastest game that I played, but they should reimburse orginal deposited amount which is 500 Euro worth of bitcoin! Otherwise buff88.com is admitting themselve they are scam website and stealing money from their customers!

It is clearly stated in their ToS.
This is not excuse for breaking ToS.
Whos account is account A?
So you violated their ToS with 2 accounts, they limited one account, banned the other one and then you created third account?
You are basically saying it is OK for you to break ToS but if they enforce the same terms it is not OK.



ToS:
One personal single account pertaining to one domestic household address or IP address

You should ask that FortuneJack's support.

First of all, Buff88 is an illegal casino without valid license! Illegal casinos can not have juridical valid terms and conditions!

Hence, whatever reference to "their" terms and conditions is nonsense!

Despite of this, if they do not want that you open a second account, then they need to check when you register and give your deposit back. Taking your bets is accepting your account, beause you can not accept bets from an account you did not accept! Logically?

But what Buff88 does is the typical fraud scheme many other shady casinos do as well:

1) They let you deposit without any controls

2) As long as you lose no problem if you have 1000 accounts, breached their juridical not valid terms and conditions or whatever. I at least never heard that a casino checked an account after a loss, discovered it is a multiple account and gave the loss back. But if the playing activity was not valid, they have of course also give losses back and not only winnings!

3) Only if you win, then they suddenly feel the necessity to check your account and confiscate your balance.

This is from their ToS:
It says 1 account per person.

You agreed to their ToS when you registered account. You ticked "I am over 18 years old and I agree with the Mandatory Rules and Conditions". Why did you break ToS which you agreed on? Better question is - why did you register account if you didn't agree with their ToS?
Makes no sense.

They limited you access to casino and you thought it is good idea to evade that with new account.  
I wonder if brick and mortar casino says "don't you ever come back", would you wear mustache and glass mask and come back again?

They can block you whenever they like and they are also not obligated to give you a reason as long as they pay your winnings and process your account balance.

However, blocking someone from casino games where they have a house edge on you appear to be stupid or did you find a way to exploid their live casino system?

I got scammed from buff88.com.

I started to play buff88.com few weeks ago, and I played live casino. I was just normal player who played with small amount of bitcoin.
One day, my account couldn't access the live casino. (I was able to login, but unable to open live casino) So, I asked admin from Telegram Group Chat about that and buff88.com customer support sent me an email as following:





As you can see on the Email, I was suddenly blocked from accessing live casino, without any full explanation. They just mentioned the reason was business decision. What the hell is business decision?
(Fact No.1)Because I have won some winning from the casino, blocked me from accessing live casino. As you can see from here, if you win from this website, they will just block you.

At this time I didn't know making new account is violating terms and conditions. Seriously!!! Who reads full terms and conditions when signing up an account?
If multiple account registration is violating the terms and conditions, they should have put notification message when signing up new account or shouldn't accept new account if registered.
Since I wasn't fully aware of making new account is violating terms and conditions, I created new account and played live casino again. And this time, I didn't win that much, I mostly lost money to casino. So, there was no issue came up from buff88.com. (Fact No.2) No issue comes up if you lose money from the buff88.com!

One day, I played live casino just like usually I played, and I made withdrawal request, and it took longer than before, so I asked Admin from Telegram Chat and they wrote me an email as following:





At this time, withdrawal amount was small, so I think they have approved my request. And they have mentioned about I have account "B" and "C", and they have suspended "B" account.
Well, I have created new account (Account "C"), but "B" Account they have suspended was account of my colleague's from my company. I told my colleague about buff88.com (I thought this site was great and told him to check it out). Since our company have 1 main IP address for outbound, Buff88.com thought these were all my accounts.
As you can see in above email, they just have suspended "B" account and let "C" account to be accessible. So, I kept playing casino.

By the way, my original account was "A" and I have played with same IP address, but in this email they have not mentioned anything about it.

While I was playing live casino, I lost some money. Actually I kept lost. I was depositing about 100 Euro worth of bitcoin for multiple times and lost all. I thought the reason I lost was because my seed money was too little to play black jack. So, I deposited about 500 Euro worth of bitcoin to play blackjack, and this time I was lucky to win about 1400 Euro worth of bitcoin, so I made withdrawal request for 1100 Euro worth of bitcoin and about 30 Euro worth of bitcoin remained in account. After few minutes, my account was suddenly locked. When I tried to login it said my account was locked, so I asked Admin from Telegram group chat about it, and this below email is what I received from the Support team.





When I tried to withdraw money that I won playing casino after making deposit with more money than I used to, they blocked my account and took all the money away.
(Fact No.3) They wait until you deposit more money than used to deposit, or lose more money!!

In this email, they mentioned about Account "B" which they already suspended and Account "A" which is my original account which blocked to access live casino.
As you can see from the email, they said about "Same Casino Betting Patterns". How can this betting pattern consider as fraud?




Is there some sort of betting pattern to deceive money from casino??

In term 9.7 in above email, they have right to withhold or decline any pay-out or winning amount. There is no mention about original deposited money.


While I was in shock, they have sent additional email as following:





They said my previous account exceeds by half the amount of the latest deposit not being lost, so they were saying "no refund of original deposited money about 500 Euro worth of bitcoin"

Now all of you can see from this email, they just stole my money! As I said this website is scam, here is the proof of that!

I replied to this email saying that I lost alot of money before and the winning they took away didn't cover what I lost. And I wanted my money to be withdrawned.

Then I got following reply from them:





They calculated the total amount of withdrawal from existing accounts and only calculated deposited money from the lastest one. They just didn't care about how much money you have spent in this casino, they just care about how much money you have taken from the casino.

So I replied to this email saying that why don't they add all the deposit that I made previously with existing accounts and asked for refund again.

And following email was the final reply I received:





They just ingnored my reply and stole my money. and This is FACT!!

I understand that I have violated terms and condition of this website which I wasn't fully aware of, so I totally agree with taking all the pay-out or winnings from the lastest game that I played, but they should reimburse orginal deposited amount which is 500 Euro worth of bitcoin! Otherwise buff88.com is admitting themselve they are scam website and stealing money from their customers!