Also, Can anyone tell me why my 2 wallets constantly say synchronizing? is this normal and if not how do I fix the problem.  Thanks

Thanks again for the help in trying to solve this problem  -  Following the instructions from the info you sent me I created another wallet, called a import/watching only wallet and it allowed me to import the receiving address the BTC was sent to. It has the original receiving address and the amount of BTC requested, but still says synchronizing. Do you think this will work or not. any other suggestions?

Thanks for your help. I have the address the BTC was sent to and confirmed it is still there. how do I import the receiving address to my electrum wallet?

I made a cash purchase at a liberty x store for BTC on 6/19/2018. My electrum wallet gave me a receiving address which I used for the transaction. When I returned home I found that my wallet had changed the receiving address it originally gave me. The transaction shows that it went through, but the BTC is not in my wallet and the wallet shows a transaction labeled as unknown. My electrum wallet has said synchronizing since the transaction. I scrolled through my list of receiving addresses in my electrum wallet but can not find the address it originally gave me for this transaction. I spoke with liberty x support and they verified the transaction went through to the original receiving address and that the BTC are there. How do I get Theses BTC into my electrum wallet.   HELP!