Anyway, I sent 4 emails and 3 twitter messages. I used their support box. No answer what so ever. Nothing.
And I scanned my documents and sent them for my application, I regret this.
Basically, I lost my 2-3$ on a crappy Website and I uploaded official documents to it. I don't really care about losing 2-3$, but when you accept money from customers and especially official documents, you must know what you're doing. I'm not telling that they intentionally stole my money nor my documents. But they obviously don't have a clue about how to run a Website.
When you create a SaaS or Website with online payments and don't know what you're doing, you hire people that knows. If you don't have money to hire the people, you do something else.
That's all. Try any other solution, but not this one. Forget it. They're not secure. They don't know what they're doing. Their website is unstable. They obviously don't know about continuous integration, unit testing and other best programming practices. It means that they certainly don't know about security. So go somewhere else.
My first and last post.
I hope your bitcoin stories are better than mine.
Have fun!
![Wink](https://bitcointalk.org/Smileys/default/wink.gif)