Having some trouble with Chipmixer.

I sent in some BTC a few days ago and the TX has over 500 confirmations but I am still not seeing a message on Step One stating: "Waiting for confirmed transaction. Please refresh page. If you have javascript enabled, page will autorefresh every 30 seconds."

No chips have been credited to my session token.

Thing is, I like preserving my anonymity as much as possible so I didn't want to send an email to ChipMixer from a permanent e-mail and give them my identity. So I used a disposable e-mail after I waited for 20 confirmations, informing them of the problem. It has still not been resolved.

I can see a few possible legit reasons for the glitch:

1. I sent off the transaction to Chipmixer without waiting for one of the inputs to confirm. Everything has confirmed now so it should pick it up, but I can imagine it dismissed the TX and stopped looking at it after the deposit.

2. Some of the inputs came from SegWit addresses and I am not sure if Chipmixer is SegWit friendly yet.

Either way, I would like to see the chips credited to me.

Here is the deposit address I was provided: 1QAJeksKhucaz8XvgPa4o8shoyxVKLbwZW

Here is the TXID showing my deposit: e017ff7c62b41684fd4b22f759de2bd1739b088c5b25244ba8dc2fe7448a0294