What's the "cases" on the drop down when you click on your own username?
It would be the page where you can view all your Disputes, whether you are a vendor or a buyer.
This will contain detailed data that comprises with your transactions should there be any discrepancy. As basic as it is, Open disputes are open and unresolved disputes, closed disputes are cases that has been resolved accordingly with proper due process.
very good. Thanks admin! i'll check more on these, it's really interesting.