thank you so much for the detailed information. Recently, My bank account was frozen by the bank, and bank employees haven't given me the proper resolution. When I asked them for the acknowledgment letter, they started saying - they were not allowed to give that to me.

I called the cybercrime customer care number and they provided me with the investigation officer's number but the investigation officer never picked up my phone, no response to my messages. I don't have much information and I've never been into something like this. I mean I felt so helpless until I found this thread. Thank you so much again for the help.

I live in Ludhiana, Punjab and The victim is from Nagpur as far as I know from customer care support.  I don't know what needs to be done in that case. If you can help me with where to hire the lawyer, that would be really appreciated.