Hi,
Apologies for not checking every post...couple of questions. (Edit - since checked. Questions remain same)
1) How long does support usually take to respond to an email?
2) As I'm still waiting for support, does anyone know if they are flexible on photo ID documents for verification. I only have the single ID with photo (Passport). I have applied for an updated (new style photo) driving licence but that will take 2-3 weeks to come through.
Thanks v much
Apologies for not checking every post...couple of questions. (Edit - since checked. Questions remain same)
1) How long does support usually take to respond to an email?
2) As I'm still waiting for support, does anyone know if they are flexible on photo ID documents for verification. I only have the single ID with photo (Passport). I have applied for an updated (new style photo) driving licence but that will take 2-3 weeks to come through.
Thanks v much
Please write to compliance@bitfinex.com
Have a good day
Giancarlo
Bitfinex Team
Done
Thank You