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1  Economy / Service Discussion / Re: REVOLUT - SCAM - STAY AWAY - THEY WANT TO STEAL YOUR MONEY AND DOCUMENTS! on: October 23, 2018, 09:47:29 AM
About Revolut Scammer
Revolut customer service is the worst!!!
My business account is under review for 2 months already, but this nightmare started much more earlier.
 It started when I became the director of the company. The previous director has passed me activity along with the business account and I had been using it for a couple of months, till one day they have blocked the incomes and I wasn't able to do any payments/transfers. Chating with them is a real "bliss". For one week they have bounced my case from one team to another, TO THE RELEVANT TEAM as they like to say, then they asked me to make changes in the account which I wasn't able to do, and not because I don't know how but because the sistem wasn't allowing...and... it took another week till they realized that and made the chages themselves. Then they have asked to add the new director as the admin of the account, then they have requested a ton of proofs, which i have provided by the way: contracts from the period when I wasn't the director yet, payslips, selfies, proof of address, proof of ID and so on... After I have provided them all of these, instead of activating the account they have disabled it with 40000 pounds on it, and is under review since then. It is nonsense!!! I am extremly angry and realy confused. Do you realy need so much time to review a case? And what is there to review? It's not like I have done anything wrong. It is the same company, doing the same activity with the same contractors and employees. I am starting to think that it smells like scam and am now affraid I will not see my money again. The service itself is great, you have a lot of opportunities, low fees, and so on.. but the customer service "$&%£", 'cause you know - when something is too good then there's obviously something wrong with it, just to keep the balance in the universe. If there is something that Revolut has tought me is that you can not trust anyone without proofs, so everything that I wrote I can proof with screenshots of our "delightful chat".
 I am pretty sure that there are hundreds of victims of Revolut just like me and if everyone will report them to Ombudsman Financial Service it will surely make a difference.
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