I haven't been able to withdraw XMR in weeks and have not gotten any response from support. I tried everything referenced in this thread and I believe the hot-wallet is simply depleted or the site is scamming us out of Monero. If anyone has contact with their admins, please shoot them a message to deal with this.
I reached out to all support email addresses I could find on the following dates and have received
ZERO response:
10/12 support@safedice.com10/18 safedice@protonmail.ch10/19 support@safedice.com10/23 support@safedice.com10/26 safedice@protonmail.ch