Well, be specified by your reply which what means by "no", the user above was trying to help you here. That means you did not enable 2FA/Google Authenticator or you did not get hacked. Well, I suspected that you might be hacked or the team suspended your account because they found something against the rules(abusing faucet or something offendable.)

Send a PM to this user and explain your problem: TheQuin

It is possible that your account got hacked. Did you have 2FA/Google Authenticator enabled?