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I saw the website and was interested because I was planning to make a Youtube video going all in on live roulette, and I did, I deposited 350 and played I won almost 600 dollars, then I withdrew my balance, I decided later in the day that I was going to go all in with the 600 dollars so I did I played and won double ( was feeling super lucky), so basically now I got 1200$ of balance so I decided to withdraw, my withdrawal was denied so I talked to support and they told me to email the security email, they asked for id proof and address proof, which I provided, and it was accepted, after that they asked for KYC procedure, so I did that and it was also accepted but they sent me this in email:
(Hi hitthejackpot,
Thank you kindly for completing the verification process.
Please be informed that this user account is hereby terminated and all funds remain frozen in accordance with our Terms and Conditions:
Under the rule 5.6.
If we determine, in our sole discretion, that you are using the “Double Spend“ methodology, Sportsbet.io shall void all bets and winnings. Specifically, if you win, then confirm your deposit on the Blockchain and attempt to withdraw, all winnings will be confiscated and your account will be closed permanently. We shall also exercise this right where similar activities are attempted from any connected accounts.
We appreciate your time and understanding regarding this matter.
Kind Regards,
Sportsbet.io Player Safety and Assurance Department)
I have no idea why this happened, it's honestly very unprofessional and a complete scam from my perspective, I have done nothing to violate the terms and conditions, yet I get banned for some random shit I have no clue about, this does not make any sense and very unfair.
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