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1  Economy / Service Discussion / Re: MT GOX has taken my money, is the law on their side? HELP on: February 16, 2014, 01:45:08 PM
nanaimogold

If I am a scammer, why would I wan't them to refund my friends bank transfer?
I DON'T want them to pay the refund to MY bank account, or MY mt gox account. I want them to pay the refund to the bank account of my friend, where the seized money came from in the first place.

I couldnt care less what you think, but please entertain the possibility in your mind that I am not a scammer; are you saying that if my friend's bank contacts mt gox's bank in japan asking for a refund they will do it? because as I say, he is my friend, he knew exactly where his money was going and for what, so if I ask him to do this he will be able to. do you think that will get the money back?

for those that suggested it: I doubt my friend will want want to sue them over such a small amount. He is very busy and its probably just not worth it.

Im in the UK btw for the people who were asking.

Thanks again guys
2  Economy / Service Discussion / Re: MT GOX has taken my money, is the law on their side? HELP on: February 14, 2014, 01:48:33 PM
no you cant what?
3  Economy / Service Discussion / MT GOX has taken my money, is the law on their side? HELP on: February 14, 2014, 01:37:15 PM
Hey guys
I have had an ongoing situation with mt gox that has ended with my account being suspended with about 500 USD in it.
I had a mt gox account that I used to buy some BTC. I funded the account with bank transfers from my bank account in the UK to Japan. No problem.
Then a friend of mine, made a bank transfer from his bank account to try and fund my mt gox account. And this is where the problems began.
At some point after the transfer I was unable to log into my account, I thought it may have been hacked. So then I started to email customer service.
My friend who made the transfer to my account owns a company in the UK, so him making the transfer flagged up their money laundering checks.
At the time I did not realise this, so when they started asking me about my company I had no idea what they were on about. I told them I did not own a company. Then they asked me what my connection to the man made the deposit was, I said friend obviously.
Then they asked me for his mt gox account. To which I told them he doesn’t have one.
Then I am told this WTF?:

There is no refund, we are not a bank.As you refused to cooperate and provide necessary documents in order to be compliant with our KYC policy, your account is closed.Best regards,MtGox Team

I didn't refuse to co-operate they were asking me for documentation for a company that I have nothing to do with.

There is no doubt some T&C that says someone cannot deposit on your behalf, but does that really give them the right to seize the money?

And then one of those emails asking how they did for customer service came though, so obviously I told them what a bunch of kundts they are.

If anyone familiar with the AML/KYC legal processes could shed some light on the situation I would be most grateful.

thanks


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