Oh, and the last thing... When you visit the Xchange website, you don't immediately see that it's associated with ExchangeCoin. That makes verification of claims from EXCC website even harder. If I wanted to just check if Xchange.me is really any associated with you, I would have to search for quite a while on the website (and I say this based on that I did exactly that a few moments ago). There's no ExchangeCoin logo even at the bottom of the page, I found it only in the contact form (which is just a link to the EXCC support page). I think that's one of the reasons why people may feel that the project non-transparent.

But don't get me wrong: you're doing great job. That's only a bunch of my advices, which I hope are accurate.
Cheers!

If you doubt reality of the project, then you can check out the Pragmatic Coders website https://pragmaticcoders.com/case-studies/exchange-coin-case-study/ (Pragmatic Coders is the company EXCC claims to work with). You can clearly see there that the project is real and ongoing.

However, I agree that it would be much better if the main devs provided some more information about themselves. Just a list of links to their previous projects would be fine for me. Or the company they're working in. Or at least GitHub... It just takes too much effort to find any information about them, but it's not impossible.

Things get even stranger when you find that information and realize that there's nothing they could be ashamed of, they're just devs (as far as I know). Really guys, you should do something about it, that awkward situation makes the whole project blury.

Hi, I'm new there.

I've been watching EXCC team for a while now and I must say it looks promising, at least to me. I think the best is their great support which gave me lots of help and was replying very fast.

As we're in that subject, I want to say that I have recently set up a staking pool: https://excc.stakehub.pro/. If you want to stake your coins, you may want to use it and make network more decentralized. Also, the fee is a bit lower (and I plan to make it lower as new users will come).

If you have any suggestions, I would love to hear them. I have invested quite a lot of my time in order to get everything working, so I hope it will be any useful for you guys.