Dear Customer?
Really, you don't know my name? I have been using your overpriced solutions to pay bills for many years and you call me costumer!?
KEEP IN MIND: Paypal doesn't address their clients with 'Costumer', 'Client' or by first name. They will address you with your full name in all emails.
That's their way of calling their wannabe victims, besides its a common and usual presentation of being formal that's why they use "Costumer". I had emails from the past that also use the same thing, its not that bad. But still when banks and other forms of money related company, they usually call their clients by their first name, last name or the last digits 3-4 of their accounts.Really, you don't know my name? I have been using your overpriced solutions to pay bills for many years and you call me costumer!?
KEEP IN MIND: Paypal doesn't address their clients with 'Costumer', 'Client' or by first name. They will address you with your full name in all emails.
So yes, this is in fact a phishing with shills. Paypal doesn't also provide a limited access from what I know.