I didn't save my ID info or session pgp... I usually do but figured that it would be work fine like it usually does. I've used it a number of times and never had a problem so I know it's usually all good. I do own both the sending and receiving wallets though and looked up the address of where I sent the coin on the blockchain and it gives me the info for the transaction. It says it has been received but has not been spent by the receiving address. I have the details of the transaction like the excact amount sent and addresses to be sent to as well as the exact timestamp of the transaction on the blockchain...which only the sender would have access to... So, i'm hoping all this is enough to have the admin have a look at the transaction and see what the problem is. I can verify the receiving addesses and such so hopefully I can get the coin released. I know I should have kept the transaction ID and session PGP as well but figured all would be fine... hopefully I have enough details for him to figure it out.

Hello,

I'm trying to get ahold of bitcloak admin. I sent some coin to mix and never received anything. I put in a few different addresses to send it to but never received any coin. I looked up the bitcloak address provided by them to sent it to...and it says that it received it but is unspent. I'm wondering if anyone else has had this problem or if it's just me. Maybe I messed up the receiving addresses but I've used it before and it was fine. I've sent several messages to the email provided on the site and have not received any reply. It's been a couple days too... maybe it's stuck now or something.  anyone know? Thanks.